JEREMY FREEMAN

JEREMY FREEMAN

Privacy Policy

Effective date: 08 March 2026
Website: expertwitnesslipreader.com
Data controller: Jeremy Freeman, Expert Witness Forensic Lip Reader (“I”, “me”, “my”)

I take privacy seriously. This Privacy Policy explains how I collect, use, store and share personal data when you visit my website or contact me about forensic lip-reading services.

  1. How to contact me

If you have any questions about this policy or your personal data, contact:

Jeremy Freeman
Email: jeremy.freeman@bamps.com
Postal address: Expertax,  42 – 44 Clarendon Road, Watford.  WD17 1JJ

  1. The personal data I collect

Depending on how you interact with me, I may collect:

  1. Data you provide
  • Name, job title, organisation, email address, phone number, postal address
  • Enquiry details and correspondence
  • Billing and payment details (note: card payments are usually processed by a payment provider, not stored by me)
  • Case-related information you choose to share
  1. Evidence and case materials
  • Video files (CCTV, body-worn, mobile, livestream, broadcast footage)
  • Screenshots or still images, timecodes, transcripts, notes and reports I produce
  • Any related documents you provide (for example, instructions, schedules, statements)

These materials may include personal data about third parties shown in footage.

  1. Website data
  • Technical data such as IP address, browser type, pages viewed, and device information
  • Cookies and similar technologies (see the Cookies section below)
  1. Special category data and criminal offence data

Work in legal matters can involve sensitive information.

  • Video evidence may contain biometric and identifying information (faces, distinctive features) and may be treated as special category data.
  • Legal matters may also involve criminal offence data and allegations.

I handle this material confidentially and only as required for the service.

  1. Why I use your data

I use personal data to:

  • Respond to enquiries and provide quotes and assessments.
  • Deliver forensic lip-reading services, including reports and transcripts.
  • Arrange meetings (including video calls) and manage instructions.
  • Invoice, take payment, and maintain financial records.
  • Maintain confidentiality, security, and an audit trail where appropriate.
  • Improve website performance and protect the site from misuse.
  • Comply with legal obligations and respond to lawful requests.
  1. Lawful bases for processing

Under UK GDPR, I rely on the following lawful bases:

  • Contract: to perform services you request or to take steps before entering a contract.
  • Legitimate interests: to operate my business, protect my work, maintain security, and manage enquiries (balanced against your rights).
  • Legal obligation: to comply with legal and regulatory requirements.
  • Consent: where required, such as for certain cookies or if you explicitly opt in to marketing (if used).

Where special category data is involved, I rely on additional conditions, typically:

  • processing is necessary for the establishment, exercise or defence of legal claims, and
  • processing is necessary for reasons of substantial public interest where applicable, and
  • appropriate safeguards are in place.
  1. Who I share your data with

I only share personal data when necessary, including with:

  • Instructing clients (for example solicitors, attorneys, insurers, investigators) and parties you authorise
  • Courts, tribunals, and legal professionals where required for the instruction.
  • Service providers who support my operations, such as:
    • secure file transfer and cloud storage providers.
    • email and calendaring providers.
    • invoicing and accounting tools.
    • IT and security support.
    • payment processors (for card payments).
  • Professional advisers (for example my accountant or insurer) where necessary.
  • Law enforcement or regulators where I am legally required to disclose information.

I do not sell personal data.

  1. International transfers

I work with clients worldwide. Personal data may be transferred outside the UK, for example when:

  • an overseas client instructs me.
  • a cloud provider stores data in another country.
  • you send materials from outside the UK.

Where transfers occur, I use appropriate safeguards, such as:

  • UK adequacy regulations where available, or
  • contractual protections (for example UK Addendum to SCCs), and
  • secure transfer methods.
  1. How I keep data secure

I use appropriate technical and organisational measures to protect personal data, which may include:

  • access controls and strong authentication.
  • encryption in transit and, where available, at rest.
  • secure storage and limited access on a need-to-know basis.
  • careful handling of evidence files and outputs.
  • routine updates and security practices.

No method of transmission or storage is completely secure, but I take reasonable steps to protect your data.

  1. How long I keep your data

I keep personal data only as long as necessary for the purposes described above, including legal, professional and insurance requirements.

Typical retention periods may include:

  • Enquiries that do not proceed: 6 to 12 months
  • Completed instructions: 6 years after completion, in line with limitation periods and professional needs
  • Financial records: retained as required by law (often 6 years)

Evidence and case materials may need longer retention if required by the instructing party, ongoing proceedings, or professional obligations. If you want a specific retention approach for your instruction, I can confirm this in writing.

  1. Your rights

Depending on your circumstances, you may have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion (where applicable).
  • Restrict processing.
  • Object to processing based on legitimate interests.
  • Data portability (in some cases).
  • Withdraw consent (where processing relies on consent).

Some rights may be limited in legal matters, for example where compliance would prejudice legal proceedings, conflict with confidentiality duties, or where I must retain data for legal reasons.

To exercise your rights, contact me using the details above.

  1. Cookies

I may use cookies and similar technologies to operate the website and understand how it is used.

Cookies may be:

  • Strictly necessary: required for the site to function.
  • Analytics: to measure website traffic and improve performance.
  • Functionality: to remember preferences.

You can control cookies through your browser settings. I use Google Analytics, which may collect usage data. You can view our cookie settings: Cookie Policy

  1. Third-party links

My website may include links to third-party sites. I am not responsible for their privacy practices. Please review their privacy policies.

  1. Children

My services are aimed at adults and professional clients. I do not knowingly collect personal data from children via the website.

  1. Complaints

If you have concerns, please contact me first and I will do my best to resolve them.

You also have the right to complain to the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

  1. Changes to this Privacy Policy

I may update this policy from time to time. The latest version will be posted on this page with an updated effective date.